Refund policy

All Sales Are Final

Please carefully review your order before confirming your purchase. All sales are considered final. We do not offer refunds or exchanges for any products or services sold through Lily Longnose.

Non-Refundable Items or Services

All items or services purchased from Lily Longnose are non-refundable unless otherwise specified in writing by Lily Longnose. This policy applies but is not limited to:

• Digital Products
• Gift Cards
• Custom-made Items
• Sale Items

Exceptions to the No Refund Policy

The only exceptions to our No Refund Policy include:

• Defective or Damaged Items: In the case of items that are received defective or damaged, please report this within 30 days of receiving the item. In such cases, a replacement may be provided at the discretion of Lily Longnose.
• Wrong Item Sent: If you receive an item different from the one you ordered, please notify our Customer Service within 30 days for a possible refund or exchange.
• Legal Requirements: Following applicable laws, any other conditions or circumstances where we are legally required to offer a refund will be honored.

Exchanges

If you are not happy with your digital product due to challenges with the fit, we may offer you an exchange for a different product that may be more suitable. This will be at the discretion of Lily Longnose.

How to Contact Us

For any questions or concerns regarding this No Refund Policy, please contact us at:

• Email: lilylongnose@gmail.com

We reserve the right to modify this No Refund Policy at any time, effective upon posting of an updated version on our website. Please regularly check Lily Longnose for updates.